Detailed Seller Rating (DSR), Seller Non Performance (SNP) and Feedback Tools
DSR's were intoduced by eBay in early 2007 enabling buyers to also rate sellers by
- Item as described,
- Communication,
- Shipping (Despatch) time
- Shipping and handling (Postage and packaging) charges,
eBay have announced they will begin advantaging sellers with high DSRs in the search results and disadvantaging (and even taking Trust & Safety actions) for those sellers with low DSRs. ( Learn more here : http://pages.ebay.com/help/feedback/detailed-seller-ratings.html ) Seller DSR Rating report Calculate stars required for a desired rating To get your Desired Rating, you need SNP Calculator Seller Non Performance is based on feedback as a seller only. ( Learn more here : http://pages.ebay.co.uk/help/policies/seller-non-performance.html ) Tips for improving your SNP% Negative feedback viewer Though also available via an eBay members feedback pages,
Because of this important change, AuctionTrax has now provided some
Enter a valid eBay seller Id to view their current DSR rating
Click here to use this tool
Enter the total ratings shown by eBay, the present DSR rating and then a desired DSR rating
Recalculate a DSR rating by adding a number of consecutive star types you may receive.
Click here to use this tool
It is calculated by the number of negative and neutral feedbacks recieved as a seller within the last 30 days, and expressed as a percentage of the total seller feedbacks recieved in the same period.
A negative feedback counts as 1, and a Neutral feedback counts as 0.667 for the % calculation.
Also taken into account are recent DSR scores of either 1 or 2 star's or outstanding INR or SNAD claims.
(It is not known what 'score' eBay apply for 1* DSR or an INR/SNAD claim)
Presently, sellers with a SNP rating of 5% or greater can expect sanctions from eBays Trust & Safety dept
Here is a simple view all negative feedback only for a set time period.

